top of page

Terms & Conditions

Last updated: 09-02-2025

 

Welcome to LumenSprout ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at www.lumensprout.com ("Website"), including any content, functionality, and services offered on or through the Website.

Please read these Terms carefully before you start using the Website. By accessing or using the Website, you accept and agree to be bound and abide by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree with these Terms or the Privacy Policy, you must not access or use the Website.

 

1. Acceptance of Terms

 

By accessing and using our Website, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

​

2. Changes to the Terms

 

We reserve the right to modify or update these Terms at any time in our sole discretion. All changes are effective immediately upon posting. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of those changes. Please check this page periodically for updates.

​

3. Intellectual Property Rights

 
3.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and design ("Content"), is the property of LumenSprout or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

​

3.2 Limited License

We grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Website and its Content for your personal, non-commercial use, subject to these Terms.

​

3.3 Restrictions

You agree not to:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our Website, except as permitted under these Terms.

  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

  • Access or use for any commercial purposes any part of the Website or any services or materials available through the Website without obtaining a license to do so from us or our licensors.

​

4. Use of the Website

 

4.1 Permitted Use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree to comply with all applicable laws and regulations regarding your use of the Website.

​

4.2 Prohibited Activities

You agree not to:

  • Use the Website in any way that violates any applicable federal, state, local, or international law or regulation.

  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.

  • Impersonate or attempt to impersonate LumenSprout, a LumenSprout employee, another user, or any other person or entity.

  • Use any device, software, or routine that interferes with the proper working of the Website.

  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

  • Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Website or any server, computer, or database connected to the Website.

  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

  • Otherwise attempt to interfere with the proper functioning of the Website.

 

5. Services Provided

 

5.1 Service Description

LumenSprout provides a range of marketing services, including but not limited to:

  • Search Engine Marketing (SEM)

  • Content Marketing

  • Email Marketing

  • Social Media Marketing

  • Conversion Rate Optimisation (CRO)

  • Marketing Automation

  • Website Design & Development

  • Marketing Analytics

  • Video Marketing

  • Branding Services

 

5.2 Disclaimer

All service descriptions are subject to change at any time without notice at our sole discretion. We do not guarantee that the services described on the Website will be available at all times or exactly as described.

 

6. Fees and Payments

​

6.1 Pricing

All prices for services are subject to change without notice. We reserve the right to modify or discontinue any service at any time.

​

6.2 Payment Terms

Payment terms will be outlined in individual service agreements between LumenSprout and its clients. By purchasing any service, you agree to be bound by the terms and conditions stated in the corresponding service agreement.

​

7. Limitation of Liability

 

7.1 No Warranties

The Website and all Content, services, and products available through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. LumenSprout disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

​

7.2 Liability Cap

In no event will LumenSprout, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Website, including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, data loss, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

​

8. Indemnification

​

You agree to defend, indemnify, and hold harmless LumenSprout and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

​

9. Third-Party Links and Resources

 

9.1 External Links

The Website may contain links to third-party websites or resources. These links are provided for your convenience only.

​

9.2 No Endorsement

LumenSprout has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Accessing any third-party websites linked to this Website is done entirely at your own risk and subject to the terms and conditions of use for such websites.

 

10. Privacy Policy

 

Your privacy is important to us. Our Privacy Policy describes how we collect, use, and protect your personal information. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

 

11. Cookies

 

We use cookies and similar tracking technologies to enhance your experience on our Website. By continuing to browse the Website, you agree to our use of cookies as outlined in our Privacy Policy.

 

12. Governing Law and Jurisdiction

 

These Terms and any disputes arising out of or related to them or the Website shall be governed by and construed in accordance with the laws of Australia, without giving effect to any choice or conflict of law provision or rule.

​

Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal or state courts located in Australia. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

 

13. Termination

 

13.1 Right to Terminate

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Website for any reason, including without limitation, any violation of these Terms.

​

13.2 Effect of Termination

Upon termination, your right to use the Website will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

14. Severability

 

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent so that the remaining provisions of the Terms will continue in full force and effect.

 

15. Entire Agreement

 

These Terms, along with our Privacy Policy and any other documents expressly incorporated by reference, constitute the sole and entire agreement between you and LumenSprout regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

 

16. Waiver

 

No waiver by LumenSprout of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms does not constitute a waiver of such right or provision.

 

17. Changes to the Terms

 

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

 

18. Age Restrictions

 

The Website is intended for users who are at least 18 years old. By using the Website, you represent and warrant that you meet this age requirement.

 

19. Accessibility

 

We are committed to making our Website accessible to everyone, including individuals with disabilities. If you experience any difficulty accessing any part of the Website, please contact us at info@lumensprout.com, and we will work with you to provide the information or service you need.

 

20. Contact Information

 

If you have any questions about these Terms, the practices of the Website, or your dealings with us, please contact:

LumenSprout

Email: info@lumensprout.com

Phone: [Insert Phone Number]

Address: [Insert Physical Address]

bottom of page